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Child Safety Standards — Skildo Partner

Skildo Partner

Effective from: 1 May 2026

Platform: Skildo Partner (web platform for tradespeople and side hustlers) Developer / operator: Invicta Solutions, s.r.o. Pod Jiráskovou čtvrtí 752/14, 147 00 Praha 4 – Braník, Czech Republic Company ID (IČO): 21341303 Contact e-mail: info@skildo.cz Child-safety contact: childsafety@skildo.cz

Last updated: 1 May 2026 Version: 1.0

Skildo enforces a zero-tolerance policy towards child sexual abuse and exploitation (“CSAE”) and child sexual abuse material (“CSAM”). Skildo Partner is for adult professionals only — these Standards explain how we protect children that may be present at a job site and what to do if you come across something inappropriate.

1. Our commitment

  1. Skildo Partner is a platform intended exclusively for adult users (18+) with verified identity. Minors are not allowed.
  2. We have zero tolerance for CSAE and CSAM. Any content, behaviour, account or activity that sexually exploits, endangers or grooms a minor is strictly prohibited.
  3. These Standards apply to all Partners and form an integral part of the Terms of Service.

2. Prohibited conduct

The following is strictly prohibited on Skildo Partner and will lead to immediate Account termination and, where required, reporting to authorities:

  • creating, uploading, sharing, soliciting, promoting or distributing CSAM in any form (image, video, audio, text, link, AI-generated content);
  • sexual solicitation, grooming, sextortion, or any attempt to contact a minor for a sexual purpose (especially where a child is present at the job address);
  • abusing access to a Customer’s address in connection with a job to make inappropriate contact with a minor;
  • exposing minors to sexual content, sexually suggestive material or content for adults;
  • taking, sharing or publishing photos or videos of minors without consent of the legal guardian and, where relevant, the minor themselves;
  • impersonating a minor;
  • registering as a person under 18 (including the use of someone else’s or fabricated documents at identity verification).

Accounts found in breach will be terminated without prior notice; content and metadata will be retained as needed for investigation; the matter will be reported to the competent authorities.

We comply with applicable child-protection and online-safety laws, including but not limited to:

  • 18 U.S.C. § 2258A — mandatory reporting of apparent CSAM to the National Center for Missing & Exploited Children (“NCMEC”) via the CyberTipline, where US reporting obligations apply;
  • Regulation (EU) 2022/2065 — Digital Services Act, including Article 18 obligation to inform authorities of information indicating a serious threat to life or safety;
  • Directive 2011/93/EU combating sexual abuse and exploitation of children;
  • Czech Criminal Code (Act No. 40/2009 Coll.), in particular §§ 192–193 (production and dissemination of child pornography) and § 201 (endangering the upbringing of a child);
  • GDPR and Act No. 110/2019 Coll.

Where these Standards conflict with mandatory local law, the stricter rule applies.

4. In-platform reporting

You can report CSAE, CSAM or abusive behaviour through:

  1. In the Platform: Settings → Report a problem → Child safety.
  2. On a specific job or profile: click “Report” → category “Child safety / CSAM”.
  3. Email anytime to childsafety@skildo.cz.

We handle child-safety reports as priority over other reports. We commit to:

  • promptly acknowledge receipt of every child-safety report;
  • review reports without undue delay;
  • take appropriate action (content removal, Account suspension or termination, evidence preservation, notification to authorities);
  • protect the confidentiality of reporters to the extent permitted by law.

You don’t need to investigate or communicate with the suspected offender — just report it to us (or, in urgent cases, directly to law enforcement).

5. What to do if you witness child endangerment on a job

While doing work at a Customer’s address you may encounter a situation where a child is at risk (e.g. signs of domestic violence, neglect, malnutrition, suspicious injuries):

  1. In urgent cases of immediate danger, call 158 (Czech Police) or 112.
  2. If the danger is not acute, report your concern to OSPOD (the Czech social-legal protection authority for children) competent for the child’s residence.
  3. You can always reach out to us at childsafety@skildo.cz for guidance — we will help you understand where to file the report.

Skildo does not expect you to investigate yourself or confront a suspected offender. Your role is to inform the competent authorities.

6. Handling of CSAM

When CSAM is identified on the Platform:

  1. Immediate removal of the offending content.
  2. Account termination of the responsible user, without prior notice.
  3. Evidence preservation for the period required by law.
  4. Reporting to authorities — to NCMEC via CyberTipline (where US law applies), and/or to the Czech Police and other competent authorities under applicable obligations.
  5. Cooperation with investigators — we cooperate fully with lawful requests.
  6. Review and prevention — every incident feeds back into our detection heuristics, moderation processes and education.

We do not use CSAM for any purpose other than the minimum handling required to remove, report and cooperate with authorities.

7. Child Safety contact

  • Role: Child Safety Officer, Invicta Solutions, s.r.o.
  • Email: childsafety@skildo.cz
  • Postal address: Invicta Solutions, s.r.o., Pod Jiráskovou čtvrtí 752/14, 147 00 Praha 4 – Braník, Czech Republic

In urgent cases of immediate danger to a child, call local emergency services (in the Czech Republic: 158 Police, 112 common European emergency number) before contacting us.

8. Changes to these Standards

We may update these Standards. The “Last updated” date in the heading marks when the latest changes took effect. Material changes will be communicated in the Platform or by other reasonable means.

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